READY TO ORDER? You're in the right place!
Place Orders, Re-Orders or request Price Quotes with our easy ALL-IN-ONE form.
Questions? Call TAG UP direct at (800) 528-0828
See our FAQ page for more information.
NOTE: Effective November 1, 2015, a Credit Card is required before any design work is started. A $25 down payment is required for a design mockup. This down payment will count as payment towards your final invoice when your order is finalized and shipped.
1. Make Your Request via the All-In-One Form
If you are a returning customer of Tag Up, please use the Existing Customer All-In-One Form.
PRICE QUOTE: This is for a Price Quote ONLY! – Upon receiving quote, if you wish to proceed with a design, please contact us with payment information and we will email you a design mockup.
NEW ORDER: I know I am going to place an order with Tag Up, but I need to see a Price Quote to obtain payment – Please contact us at your earliest convenience with payment information and we will email you a design mockup.
RE-ORDER: Order fill-ins utilizing a previous order’s exact design
If you are new to Tag Up, please use the New Customer All-In-One Form to submit your Price Quote Request. We will be in contact within 1-3 business days with a detailed Price Quote. Upon approval of the Price Quote, we will ask for a Credit Card or Purchase Order to begin a design mockup of your product.
Don’t forget to attach your logo and roster to the All-In-One form prior to submission. (All art needs to be high-resolution 300dpi images in pdf, eps, ai, jpg, or tif formats.) It is also helpful to include a Media Guide and Pantone colors to ensure your products comply to your organizations licensing usage. An Excel or Word file is preferred for rosters.
2. Receive a Price Quote
Upon submitting the All-In-One Form, we will send you a Price Quote within 1-3 business days. Note: Some Price Quote requests may be delayed based on the product requests. This is due to the high customization and materials used to produce our larger products.
Upon receiving a Price Quote, if you want to move forward with a design and production, please contact us with a Credit Card or Purchase Order. All New Designs require a $25 down payment to see a design mockup. Customers with prior relationships and credit approval may qualify for Net 10 terms (ask your sales rep for details). All others will require payment before product can be produced and shipped.
Once we received payment information, a designer will contact you with a sample design. One design will be offered and manipulated until you are satisfied. If you wish to receive more than one sample design for your product, you may be charged an additional artwork fee of $25. Once you approve the design, let the designer know and they will get your order finished up and into production. NOTE: Once the design is approved and your items are in production, changes are no longer accepted. (See our Return Policy for more information.)
Once the design is approved, we will get your items into production. Orders are typically shipped within 2-4 business days after receiving approval on the design. Many of our larger signs and dry erase boards take additional time to complete due to the customized designs and materials needed to complete the order.
NOTE: During the months of July to September, production times are doubled due to the high volume of orders during this time.
Every effort is made for our colors and logo usage to be as accurate as possible. Slight variations in color between online screen proofs and final product may occur. Unless we are provided with a specific Pantone color, we can not ensure your products will match your intended color tone.
We pride ourselves on shipping your custom TAG UP products as fast as possible—including shipments to Canada and international destinations.
NOTE: Large dry erase boards and signs will incur extra shipping and crating charges. We will always choose the best method of shipping in regard to speed and pricing, to ensure you receive your product in the most timely manner available.
See our Shipping Policy for detailed information, including turn-around times.