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FAQ

Q: How do you want my artwork?
A: We prefer electronic files for your team, league, or association artwork. Use our All-in-One Order Form or email artwork to in the following formats: PDF, EPS, AI, JPEG, or, TIF at high resolution (300dpi.) If sending EPS or PDF files, please convert all fonts to outlines. If any questions whatsoever, please give us a call at 800-528-0828.

Q: When we decide on a tournament bag tag design for our event, what happens next?
A: Simply  forward your team or tournament logo by email, mail, or fax, however, we prefer electronic files for clarity and timeliness. Next, we produce a sample design and email you a proof for your approval.

Q: When do we need to get tournament rosters to you and in what format?
A: Send rosters two weeks prior to the tournament date when possible, and allow for shipping time of your order. If your rosters are not available that soon, please contact us for arrangements. For accuracy in spellings, we prefer you email rosters by attaching an Excel, Word, or text file.

Q: Will you custom design a tag for a specific group?
A: Yes. Our team of graphic designers can design a bag tag that meets the needs of your group or association. Use our All-in-One Order Form or contact us to speak with a sales specialist 800-528-0828.

Q: Can you duplicate the exact striping pattern of our team jersey?
A: On an Individual Set order we can come close with our existing stripe patterns. On an association order, please contact us with the exact jersey stripe; we will advise of any additional artwork fees that might be charged.

Q: I don’t see my sport. Do you design for sports not listed in your site?
A: Yes. We can create a custom design for your team or event. Use our All-in-One Order Form or contact us to speak with a sales specialist 800-528-0828.

Q: Where can I find pricing for my bag tags and locker nameplates?
A: Due to the high level of personalization and customization we are not able to offer prices online. However, feel free to give us a call or send an email and our sales team will be happy to give you the information you need based on your specific project. Our designers will be able to email you a proof based on those specifications and get your order started.

Q: Can I get a product with my favorite professional or college team name or logo?
A: No. We are not licensed to use professional or college names, logos, or mascots on our tags and then sell them to any party other than to whom the artwork or copy belongs.

Trademark Usage: Products and logos shown in this material appear only to illustrate the basic products and ability to include messages and art on them but are never intended to suggest that the logos or trademarks were designed by this company or that the products with those specific imprints are readilyavailable to any purchaser without permission of the owners of the trademarked or copyrighted art or copy. ©2013 Rischard Marketing, Inc.